The Siebel Institute of Technology
Updated: October 26, 2018
At The Siebel Institute of Technology. (“The Siebel Institute” or “we” or “us” or “our”) we take our responsibility to protect and respect your privacy seriously, and wants to make sure that you understand how we use your data.
This policy describes the types of information The Siebel Institute may collect from you or that you may provide when you visit the website [.com] (the "Website") or when you fill out a form, or contact us through the Website, and explains how we collect, use, maintain, protect, and, in some circumstances, disclose that information.
Certain information The Siebel Institute collects will only be done with your consent, other information may be necessary for The Siebel Institute to operate the Website, or is necessary to complete The Siebel Institute’s contractual obligations.
What types of information do we collect about you?
“Personal Information” is information that can specifically identify you, including:
- Telephone number
- Postal Address
- E-mail address
- Date of birth
- Bank account, credit card, or other financial information
We may also collect your IP address when you use our Website, which can in some circumstances be considered personal information.
In some instances, we de-identify personal data by removing Personal Information. Once de-identified, the data is no longer attributed to a single unique individual. De-identified information is non-personal information that we may treat like other non-personal information.
“Non-Personal Information” is any information about you that does not reveal your specific identity, does not directly relate to an individual, and cannot be readily connected back to an individual such as:
- Browser and device information
- Information collected through cookies, pixel tags and other technologies
- Demographic information and other information provided by you
- Usage Data including information about how you use our Website
- Information from referring website
- Marketing and Communications Data including your preferences in receiving marketing from us and your communication preferences
- Your Zip Code, Postal Code or Area Code when they are not connected to other Personal Information
- Aggregated information
How do you collect information about me?
Information You Give Us:
The Siebel Institute receives and stores information you enter on the Website or give us in any other way.
Examples of the information you may give The Siebel Institute include:
- Information that you provide by filling in forms on the Website, including (but not limited to) your name, email address, mailing and billing addresses, telephone numbers, user names and passwords, education history, place of residence, and zip codes, if relevant.
- Information you provide us when you place orders for products or register for our classes
- Information you provide when you contact us through the website or by email
- Information you provide when you enter a contest or promotion sponsored by The Siebel Institute
- Records and copies of your correspondence (including postal and email addresses), if you contact The Siebel Institute
- Your responses to surveys that we might ask you to complete for research purposes
- Your search queries on the Website.
We use the information that you provide for such purposes as responding to your requests, keeping you informed of news and information about The Siebel Institute, customizing future visits to our site, improving the Website or products, and communicating with you.
If you do not want us to have this information, you can choose not to provide it to us, but then you might not be able to take advantage of many of the Website’s services or features. See “What Are My Choices?”
Automatic Information We Collect:
As you navigate through and interact with the Website, The Siebel Institute may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
- The Internet Protocol addresses associated with your computer or modem
- The User Agents associated with your Browser
- The parts of the Website that you visit and what you do while you are there.
The information The Siebel Institute automatically collects does not include your name or other directly personal data, but we may maintain it or associate it with personal information we collect in other ways.
Why Do We Collect this Information Automatically? The automatically collected information helps The Siebel Institute improve the Website and deliver a better and more personalized service, by enabling The Siebel Institute to:
- Recognize you when you return to the Website
- Estimate The Siebel Institute’s audience size and usage patterns
The Siebel Institute uses different types of cookies to automatically collect certain data to improve your experience of the Website, and to allow us to track certain information about how visitors use the Website. These include:
- Flash Cookies. Certain features of the Website may use locally stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on the Website. Flash cookies are not managed by the same browser settings that are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see “What Are My Choices?”
- Web Beacons. Pages of the Website and The Siebel Institute’s emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit The Siebel Institute, for example, to count users who have visited those pages or opened an email, and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
- Social Media Pixel Tags. The Siebel Institute uses pixel tags, a type of web beacon, on social media sites, to serve relevant and targeted advertisements to you during or after your visits to our social media presence.
To learn more about cookies, please visit the third party site http://www.allaboutcookies.org/.
Might I encounter any third party cookies?
The Siebel Institute does not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
How do you use my information?
The Siebel Institute uses information that we collect about you or that you provide to us, including any personal information, in order to:
- Present the Website and its contents to you
- Send you important information regarding the Website, such as certain changes to our terms, conditions, policies and/or administrative information
- Permit you to participate in sweepstakes, contests and similar promotions
- Respond to any questions or comments you have made to us
- Allow you to participate in interactive features on the Website
- Provide you with information about your recent visits
- Determine your general location to enable you to access information relevant to you based on your location
- Improve our business, by making use of data analysis, audits, developing new products, enhancing our website, improving our services, identifying usage trends and determining the effectiveness of our promotional campaigns
- In other way we may describe when you provide us the information
- For any other purpose, with your consent
The Siebel Institute may also, with your consent, use your information to contact you about goods and services that may be of interest to you.
If you want to remove yourself from this list at any time, please press the unsubscribe button on any of our emails or contact us at firstname.lastname@example.org. For more information, see “What Are My Choices?”
Do you share personal information with others?
The Siebel Institute values the information it has about its customers, and is not in the business of selling it to others. We do occasionally need to share your information for the purpose of conducting our business with you or to comply with legal obligations. For example, under certain circumstances, The Siebel Institute may need to disclose collected personal information in order to:
- Disclose to trusted third parties, who are bound by contractual obligations to keep personal information confidential, to support our business, and to use it only for the purposes for which we discloses it to them
- Comply with any court order, law, legal process, or to respond to any government or regulatory request, including requests related to laws outside of your country of residence
- Carry out our obligations and enforce our rights arising from any contracts entered into between you and us
- Protect the rights, property, or safety of The Siebel Institute, its employees, customers, or others
- Enforce our terms and conditions
- Permit us to pursue available remedies and/or limit the damages that we sustain
- Fulfill our recordkeeping obligations and practices
- Fulfill any other purpose disclosed by us when you provide the information
- Comply with your instructions or, if allowed to do so, with your consent.
We may also need to provide the collected personal information to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of The Siebel Institute’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by The Siebel Institute about the Website users is among the assets transferred.
How do you use non-personal information?
Because your non-personal information does not personally identify you, we and our third party service providers may use such information for any purpose. The Siebel Institute may also use or disclose aggregated information that does not identify individual users without restriction.
How do you protect my information?
We and our third party service providers use reasonable organizational, technical and administrative measures to protect the information under our control. Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. Any transmission of personal information is at your own risk.
Please do not send us sensitive information through email if you have reason to believe that your interaction with us is not secure (for example, if you feel that the security of any account you might have with us has been compromised). If you believe a security issue exists, you must immediately notify us of the problem by contacting us in accordance with the "Contact Us" section below. (Note that if you choose to notify us via physical mail, this will delay the time it takes for us to respond to the problem.)
What are my choices?
You can always choose not to provide information, even though it might be needed to take advantage of some offers or features of the Website.
You can decline to accept cookies, set your browser to block cookies, or erase The Siebel Institute’s cookies from your computer, though doing so may prevent some aspects of the Website from working properly.
If you no longer want to receive email or other mail from The Siebel Institute, please press the unsubscribe button on any of our emails or contact us at email@example.com.
If you want to exercise your rights over your data pursuant to GDPR or any similar law, please email us at firstname.lastname@example.org.
How long do we keep your data?
The Siebel Institute only keeps your personal data for as long as necessary for the purposes for which we collected it unless a longer retention period is required or permitted by law.
Can I access or correct my information?
You may send The Siebel Institute an email at email@example.com to request access to, correct, or delete any personal information that you have provided to us. We may not accommodate a request to change or delete information if it is believed that the change would violate any law or legal requirement, cause the information to be incorrect, or if we can’t verify your identity.
Children under the age of 13
The Website is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the Website. The Siebel Institute does not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on the Website or on/through any of its features, register on the Website, make any purchases through the Website, use any of the interactive or public comment features of the Website, or provide any information about yourself to The Siebel Institute, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn that we have collected or received personal information from a child under 13 without verification of parental consent, the information will be deleted. If you believe we might have any information from or about a child under 13, please contact us at firstname.lastname@example.org.
Your California Privacy Rights
California Civil Code Section § 1798.83 permits users of the Website that are California residents to request certain information regarding The Siebel Institute’s disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to email@example.com.
If you are a European Union resident, or are otherwise a data subject covered by the European Union’s General Data Protection Regulation (GDPR) or similar laws in other countries, you may have certain rights in relation to your Personal Information. Such rights may include the right to:
- Request access to your Personal Information (commonly known as a “data subject access request”). This enables you to receive a copy of the Personal Information we hold about you and to check that we are lawfully processing it.
- Request correction of the Personal Information that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
- Request erasure of your Personal Information. This enables you to ask us to delete or remove Personal Information where there is no good reason for us continuing to process it. You may also have the right to ask us to delete or remove your Personal Information where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your Personal Information to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
- Object to processing of your Personal Information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also may have the right to object where we are processing your Personal Information for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
- Request restriction of processing of your Personal Information. This enables you to ask us to suspend the processing of your Personal Information in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
- Request the transfer of your Personal Information to you or to a third party. This enables you, or a third party you have chosen, to seek to have your Personal Information provided in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
- Withdraw consent at any time where we are relying on consent to process your Personal Information. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
You will not have to pay a fee to exercise any of these rights. However, we may charge a reasonable fee if your request is repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
We try to respond to all legitimate requests in a timely manner. Occasionally it may take us longer if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated. We may also need to contact you about your request to verify your identity, confirm certain information, or clarify the request before we can fulfill the request.
If you are a European Union resident, or are otherwise data subject covered by GDPR or a similar law and would like to exercise these rights or otherwise have questions about your rights please contact us at firstname.lastname@example.org.
Changes to our privacy
How can I contact you?